business

Knots

Following a recent workshop which I’m doing with Hiten Shah, I started looking at bottlenecks in our product and business as knots. When you have back pain, the masseur would basically: Start massaging …

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Is your best tool even sharp?

If we think about the root of what’s needed in order to do great work, we’ll see that it all comes from creativity. By creativity, I mean coming up with …

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Outcome bias

“One will often judge a past decision by its ultimate outcome instead of based on the quality of the decision at the time it was made, given what was known …

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About prioritisation

At Etools, we always thought focus is our thing, and thus we don’t have to worry much about prioritisation, as, after all, we all know what’s important, right? However, we …

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Covering the basics

“A complex system that works is invariably found to have evolved from a simple system that worked. A complex system designed from scratch never works and cannot be patched up …

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What is he good at?

This is very simple, but for some evolutionary reason we tend to ignore it. If you want to get the best out of someone, focus on the subjects he’s good …

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More likely

If someone has proved to have an experience in X, and she has the same info/facts about the problem as you do (usually not), then she’s more likely to be right. More …

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About expertise

Anything you want to get great at, or, in other words, knowing it as much, you must lean in, pour your heart into it and become it.

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Einstellung effect

“Einstellung is when your initial thought, an idea you already have in mind, or a neural pattern you’ve already developed and strengthened, prevents a better idea or solution from being …

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